FAQs

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  • What are the dates for the 2022 Newcastle Writers Festival?

    The 2022 Newcastle Writers Festival will run from Friday 1 April to Sunday 3 April.

    The program will be released 9 March and tickets are on sale from 9am the same day.

  • Where can I view the 2022 Festival Program?

    The full 2022 program will be available on 9 March on our website. We are not printing the traditional full-colour booklet. We are committed to reducing our environmental impact and given the uncertainty of organising an event during a pandemic, there are likely to be program changes leading up to the festival. Updates are more easily communicated via our website.

  • Where can I get a hard copy of the 2022 festival program?

    A downloadable schedule will be available from 9 March on our website.

  • Are there any free events at the festival?

    Yes! We offer about 40% of our program for free. Admission to the free events is provided on a ‘first come, first served’ basis. Bookings are not taken for these events. You are encouraged to arrive early as free events are extremely popular and seats are limited.

  • Can I buy tickets at the door?

    Tickets are available at the door, though we encourage you to allow plenty of time to visit the main festival box office in the Civic Theatre foyer. Tickets can also be bought at the Conservatorium of Music Harold Lobb Concert Hall.

    Please note that Dine & Discover and Parents NSW vouchers will not be accepted for door sales. If you would like to use the vouchers, please buy your tickets online.

  • Are there any events for children?

    Given that children aged under 12 are not yet fully vaccinated, the festival has decided to delay any weekend events for this age group until our 2023 program.

  • Will you have Covid-safe measures in place?

    For the safety and wellbeing of all customers, you must not visit our venues if you:

    • Feel unwell with or are displaying any Covid symptoms, such as fever, cough, sore throat, shortness of breath, loss of smell or loss of taste;
    • Have tested positive for Covid in the past seven days
    • Are awaiting the results of a Covid test
    • Are currently required to self-isolate.

    Please maintain a physical distance of 1.5 metres from those who are not part of your household.

    We strongly encourage guests to wear facemasks indoors.

    All festival staff, volunteers and guest writers will have to complete a Rapid Antigen Test each day before arriving at festival venues.

    All volunteers have undertaken Covid-safe training. Please be amenable to any directions you receive from volunteers regarding physical distancing.

    Please use hand sanitiser at venues, especially in the festival bookshop in City Hall.

    Sit in your allocated seat. Just before the session begins, you may be invited to spread out if seats are available.

  • Can I volunteer at the festival?

    If you are available to assist during the festival, please email volunteers@newcastlewritersfestival.org.au

     

  • Covid-safe Ticketing Terms and Conditions

    If you can no longer attend due to one of the above reasons, please contact our Ticket Office no later than 10am on the day before the event on civicticketoffice@ncc.nsw.gov.au or during business hours on (02) 4929 1977. Please include your name, contact number, and show you were attending. Options for you may include:

    • Exchanging tickets to a different performance at one of our venues. If you exchange for a lower value ticket, we will refund you the difference. If you exchange for a higher value ticket, we will charge you the difference.
    • Issuing a Civic Theatre Ticket Office Gift Voucher for the full value of your ticket with a validity period of three years from date of issue.
    • A refund to the value of your ticket, back to the card the booking was initially paid with (we may require reasons and/or evidence supporting your request for a refund)

    If you do not notify the ticket office by 10am the day before your performance commencing, we are unable to offer any of the above, but you are welcome to give your ticket to someone else to attend in your place. If your tickets are Ticket Office collect, please contact us with the name change.

  • Where does the festival take place?

    Most events will take place in the Civic precinct, which is located between Hunter and King Streets opposite Civic Park. There is wheelchair access to City Hall via the Wheeler Place entrance and there is an internal lift.

    Events will also be held in the Conservatorium of Music Harold Lobb Concert Hall, cnr Auckland and Laman streets. It is also accessible by wheelchair.

    Smaller events will be held nearby at Watt Space Gallery (wheelchair accessible), The Press Book House (couple of stairs), and Newcastle Comedy Club (stairs and not accesible by wheelchair).

  • How do I get to the festival?

    The festival is easily accessible from the Newcastle Interchange by light rail and bus. For information about bus, ferry, and train services, visit the Transport NSW website

    We strongly encourage you to leave your car at home as on-street parking will be difficult to find.

    It is a busy weekend in Newcastle and arterial roads will be congested. Please give yourself plenty of time to travel before the start of your session – more so if you intend to buy tickets at the box office.

    Please note that Honeysuckle, Newcastle foreshore, and Memorial Drive will be affected by Newcastle Running Festival road closures on Sunday morning. See here for details.

  • Will there be an information desk at the festival?

    Yes. There will be information desks in Wheeler Place, outside the Civic Theatre and in the foyer of City Hall. Lost property, information about the program, venue and other general information will be available here.

  • How long do the events last?

    Most events last one hour. Some special events are 90 minutes to two hours long. End times for each event will be detailed on their online event listing and in the downloadable schedule.

  • Can I buy books at the festival?

    The festival has its own dedicated bookseller – MacLean’s Booksellers – located in the Banquet Room on the lower ground floor of Newcastle City Hall. Audience members will be able to purchase books by authors appearing in the festival in the bookshop. For events held at the Conservatorium of Music Harold Lobb Concert Hall, books will be available to purchase in the foyer.

  • Can I get my books signed at the festival?

    Yes. Book signings will take place immediately following most events in the City Hall Bookshop. There will also be signings at the Conservatorium of Music Harold Lobb Concert Hall following events there. Some writers have chosen not to participate in public signing this year because of covid safety, but they will pre-sign copies on sale in the bookshop. Speak to bookshop staff on site.

  • Will any festival events be recorded?

    This year, we will be live streaming nine events. These are clearly marked in the program. Tickets are available for these sessions at a reduced price. You will be emailed a link a couple of hours prior to the start of the session and you will be able to access the live stream. Please check your spam folder if the link hasn’t arrived.

    There will be film and sound recordings of some of the events for archival and publicity purposes. It is possible that audience members’ images will be included from time to time in the filming. Should you wish not to be filmed, please advise an usher. No flash photography or recording by attendees is permitted.

  • What provisions will be in place at the festival for those with disabilities?

    All main venues are accessible by wheelchair. The exceptions are The Press Book House and Newcastle Comedy Club. Please refer to our Accessibility information. Auslan Interpreters will be available by request for pre-arranged sessions, or you can bring your own. Please see here for more details.

  • Where can I enquire about lost property?

    All lost property from the festival will be available at the Information Desk in City Hall, outside the Concert Hall. After the festival, lost property will be left with the staff of the Newcastle City Hall.  If you lost something at the venue, please phone them on (02) 4974 2166 and tell them:

    • What did you lose?
    • Where did you lose it?
    • When did you lose it?
    • What event were you attending?
    • Anything else that might help them find your property

Have we missed something?

Get in touch with us with your query and we will assist you. If your matter is urgent, please say so in the subject field of your email.

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