Accessibility

Newcastle Writers Festival is making every effort to ensure our events are accessible to all members of the community. If you can’t find the information you need on this page, email access@newcastlewritersfestival.org.au and we will do our best to find what you need.

TICKETS

Accessible Seating Requests

If your disability requires you sit in a specific area (aisle etc) please select your seats with this in mind. Wheelchair seating is marked on the seating plan. We do hold some seats in reserve, so if your required seats are not available, you can book an alternative seat and contact us at ticketing@newcastlewritersfestival.org.au within 48 hours with your requirements and we will do our best to seat you somewhere suitable for your needs. 

Please note: due to space/demand we cannot also reserve seats for others in your group because we need to ensure the most accessible seats are available for those who need them most.

Assistance dogs such as guide dogs and hearing dogs are welcome.

For free sessions, please email us at the above address and we will hold a seat for you and brief our ushers. We request that you arrive 15 minutes before the start of the session to be seated. 

Auslan interpretation by request

We will have an Auslan Interpreter available by request, subject to availability, and have reserved a number of seats specifically for guests who require this service.

To request an interpreter for any event in the program:

  • Buy tickets to the event you want to see in the usual way – do not worry about seat location, as we will move you to the front.  
  • Email ticketing@newcastlewritersfestival.org.au or phone ???? to request an interpreter for the event.
  • We will book an interpreter for you and re-allocate your tickets. Due to space restrictions, if you are in a group we can only re-allocate one companion with you. 

Interpreters are also available for free sessions. Please email us as per above and arrive 15 minutes prior to the start of the session so our ushers can seat you as priority. 

Please note: Requests are processed on a first-come, first-served basis. While we will do our best to accommodate you, we can only fulfil a limited number of requests. Tickets must be purchased in advance of any request, subject to availability. If we are unable to fulfil a request, we will refund your tickets or exchange to an alternative event. 

Interpreter bookings close Thursday March 19th.

You are also welcome to bring your own interpreter at no additional cost. Please email us to advise so we can set aside a space and ensure any logistics are in place.

General bookings for paid sessions can be made via trybooking – see the FAQs page for more information.

Companion Card holders qualify for a complimentary ticket for their companion. Please email us at ticketing@newcastlewritersfestival.org.au for a discount code. Companion Cards will need to be presented on the day of the event.

ACCESSIBLE PARKING & TRANSPORT

Accessible Parking spaces can be found at the following locations:

  • Cnr King Street and Burwood Street (near Newcastle City Council).
  • End of Burwood St towards the Court.
  • Auckland Street (between Hunter Street and King Street).
  • Spaces are also provided in the carpark behind the Newcastle Regional Library accessed via Queen Street.

A guide to Newcastle City Accessible Parking, including a map of parking spaces, can be found here.

There are also accessible public transport options in Newcastle, including light rail. Further information regarding accessible public transport can be found here

WHEELCHAIR ACCESS

CITY HALL
Accessible entry to Newcastle City Hall is from the side entrances at Christie Place (off King Street, Newcastle) or via Wheeler Place.

The elevator to Level 1 and 2 is located at the Wheeler Place (western) end of the building.  The elevator size is as follows: door width 0.8m x depth 1.1m and internal width 1.2m.

There is a unisex accessible toilet facility (right hand transfer) located on Level 1 of Newcastle City Hall.  From the elevator turn left and then sharp left again, walk along the corridor approximately 15m and the door is on the right.

Accessibility information for City Hall can be found here.

THE PLAYHOUSE
The Playhouse entrance is off Hunter St next door to the Civic Theatre. The foyer is on the first floor, accessible via an elevator located to the east of the main stairwell. Accessible seating is available and accessible toilets are located on the first-floor foyer level.

CIVIC THEATRE FOYER, CIVIC DIGEST & WHEELER PLACE
The Civic Theatre and Civic Digest Café (in the foyer of the theatre) are accessible to the ground floor. Accessible toilets are also located on the ground floor.

Wheeler Place is fully accessible and the Civic Theatre accessible toilets are close by. Note that the Civic Theatre Foyer will close on Sunday at around 3pm, when the Civic Digest café closes.

HAROLD LOBB CONCERT HALL, CONSERVATORIUM
The Conservatorium foyer is accessible. The Harold Lobb Concert Hall can be accessed via a ramp to the left of the main entrance. There are a limited number of wheelchair spaces though so please contact access@newcastlewritersfestival.com.au when booking tickets should you require one of these. More seats are accessible with a single step for those with limited mobility. There is also an accessible toilet in the Conservatorium.

NEW SPACE
NewSpace is accessible with lift access to all floors and accessible toilets located on all levels. The NewSpace café will be open throughout the festival and there will be a chill out zone available.

THE PRESS BOOK HOUSE
Unfortunately, the Press Book House is not easily accessible. It is ground level, however it has a standard width door and two single steps on entry.

ASSISTANCE FOR PEOPLE WHO ARE BLIND OR VISION IMPAIRED

Dog Guides and other Assistance Dogs are, of course, welcome at all Festival events and venues.

Volunteers will be on hand and can lend assistance if needed. Please contact us via email at access@newcastlewritersfestival.org.au should you wish to arrange any assistance or have any queries.

HEARING LOOP SESSIONS

All sessions held in the Concert Hall in City Hall on Saturday and Sunday will have an induction hearing loop system available. Please note this is in City Hall, not the Harold Lobb Concert Hall in the Conservatorium.

AUDIO AND VIDEO RECORDINGS

After the Festival, some events will be made available as audio podcasts or video available on our website, iTunes channel or YouTube.

MORE INFORMATION AND ASSISTANCE

If you would like assistance to attend the festival, please register your interest with us by emailing:

access@newcastlewritersfestival.org.au

If you would like to include your phone number, we can call you or respond via text to discuss your needs, at a time that is convenient to you.  We will have volunteers able to provide assistance, but places are limited. If you have any other queries please don’t hesitate to contact us by emailing the above address.